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KarmaSoftech

Privacy Policy

Last updated: September 21, 2026

This page explains, in simple words, what information KarmaSoftech collects, why we collect it, and what you can ask us to do with it. KarmaSoftech is a small business based in India. We work with small businesses in the United States by email and video call. We collect as little as possible.

The short version

  • We only collect what you choose to give us, and what we need to do your work and send invoices.
  • This website does not use cookies for visitors, visitor tracking, or advertising tools.
  • We do not sell your information or share it for advertising. We do not send marketing messages without your permission.
  • You can ask us to show, correct, or delete your information at any time.

What we collect, and why

When you email or call us

When you email us or speak with us on a call, we receive your name, your email address or phone number, and whatever you choose to tell us about your business. We use this to answer your questions and send you a quote.

When you fill in the form on our Contact page, we receive your name, your phone number and email address (whichever you give), the service you are interested in, and your message. We save these in our own database so we can reply to you. To stop spam, the website also counts how many forms come from one internet address in an hour. It keeps only a scrambled version of that address, which cannot be read back, and deletes it within about an hour.

When you become a client

  • Business and billing details: your business name, address, contact person, and tax ID if you have one. We use these to prepare invoices and keep the records the law requires.
  • Payment records: the amount, the date, and the payment reference. We never ask for your card number, bank password, or security codes, and this website does not take payments.
  • Material for your work: the photos, logo, text, and business information you give us. We use them only to build what you have asked for.

Access to your accounts

To manage things like your Google Business Profile, ad accounts, domain name, or website, you give us access. You stay the owner, and you can remove our access at any time. We use the access only for the work we have agreed, and we never share your logins with anyone outside our team.

Cookies and what this website stores

  • This website does not set cookies for visitors. It has no visitor tracking and no advertising tools. The only cookie on the site is a login cookie used by our own team on our private admin page.
  • To show visitors in the US the right version of the site, a small script looks at the time zone set on your device. This happens inside your browser. We do not receive or store it.
  • Like every website, ours is stored with a hosting company. Hosting companies keep short-lived technical records (such as IP address, browser type, and time of visit) to keep websites secure and working. We do not use these records to identify you.
  • The buttons on this site open your own email app or another company’s booking page. Once you are there, that company's own privacy policy applies.

Do Not Track: some browsers can send a “Do Not Track” signal. Because this website does not track visitors, over time or across other websites, it works the same way whether or not the signal is on. We do not allow other companies to collect information about your browsing through this website.

How we use your information

  • To reply to your questions and send you quotes.
  • To deliver the services you have asked for, and to send you reports about them.
  • To send invoices and keep the records the law requires.
  • To handle complaints and protect our business if there is a dispute.

We do not sell your information. We do not add you to marketing lists without your permission. If you ever receive a message from us that you did not want, tell us and we will stop. Any marketing email we send includes a simple way to unsubscribe.

We will only name your business or show your work as an example if you have clearly said yes. See our Terms of Service.

Who we share it with

  • Companies needed for your work. For example, we use your business details to set up your Google Business Profile, ad accounts, or domain name with Google, Meta, or a domain and hosting company. They handle the information under their own privacy policies.
  • Tools we use to run our business. The messages and invoices we exchange with you are stored in our email accounts. What you send through the form on our Contact page is stored in a cloud database (MongoDB Atlas), and this website runs on a hosting company (Vercel). Both handle the information only to provide their service to us.
  • Our accountant or tax adviser, when billing records are needed for tax filing.
  • The authorities, only when the law requires us to.

We do not share your information with anyone else.

Where your information is kept

KarmaSoftech is based in India, so your information is handled in India. Some of the tools we use, such as email, Google services, our website host, and our database, store information on servers in other countries. Privacy laws in India may be different from the laws where you live. By contacting us or working with us, you understand that your information is handled in India.

How long we keep it

  • Inquiries: we keep your messages only while they are useful for helping you. You can ask us to delete them at any time.
  • Client work: we keep your project files while we work together and for a reasonable time afterwards, in case you need them again. You can ask us to delete them or hand them over.
  • Invoices and payment records: we keep these for as long as Indian tax law requires, which is usually between six and eight years.
  • Account access: when our work together ends, we remove our access to your accounts, or you can remove it yourself at any time.

How we protect it

We keep your information in password-protected accounts, and only the people working on your project can see it. No system is perfectly safe. If something ever goes wrong that affects your information, we will tell you promptly, explain what happened, and tell you what you can do.

Your rights and choices

You can ask us to:

  • show you the information we hold about you, and who we have shared it with;
  • correct or update it;
  • delete it, unless the law requires us to keep it (for example, invoices);
  • stop using it, if you earlier gave us permission and have changed your mind.

To do any of these, email contact@karmasoftech.com from the email address or phone number you used with us, so we know it is you. There is no charge. We confirm that we have received your request within two working days, and we complete it within 30 days.

Questions and complaints

If you have a question or a complaint about how we handle your information, write to us. We treat complaints the same way: a reply within two working days, and an answer within 30 days.

California and other US states

We give the same choices to everyone, wherever you live: you can ask us to show, correct, or delete your information. We do not sell personal information, and we do not share it with other companies for their advertising.

Children

Our services are for business owners. This website is not meant for children, and we do not knowingly collect information from children under 13. If you believe a child has sent us their details, tell us and we will delete them.

Changes to this policy

If we change this policy, we will update this page and the date at the top. If a change affects how we use information you have already given us, we will tell our current clients directly.